Return or Refund Policy
Last updated: May 21, 2025
A legal disclaimer
Our refund is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, please contact us within 30 days for assistance. We will review your request and determine if a refund or exchange is applicable. Thank you for shopping with us!
Return or Refund Process
To be eligible for a return:
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Your item must be unused and in the same condition that you received it.
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The item must be in its original packaging.
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You must have proof of purchase.
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Sale items cannot be returned or refunded.
How to initiate a return:
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Contact us via email at info@thistreasure.com.
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Include your order number and the item number(s) you wish to return.
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We will respond within 24 to 48 hours to assist you with your return.
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If you are returning an item(s) due to defect or error on our part, we will gladly pay the return postage. Otherwise, we cannot pay return postage, but we can still issue you a refund for the cost of the item once it is returned.
Return Options:
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Full Refund: You will receive a full refund to your original payment method.
Exchange: You can exchange the item (if available).
"Discounted items are final sale and cannot be returned or exchanged."